We push releases every Thursday evening PST. All new features and enhancements are made available immediately to developers. Check out the release notes to keep up2date.
Current major features
EBA core reasoning machine
Standards-based semantic ontology
Base-level language understanding
Domain-specific language understanding
Language extensions and annotations supported via embedded extention for business user
Disambiguation handling provided via embedded extensions for business user
Automatic language translation for non-English input
Business organization-scoped persistence of language extensions
Data management provided via concept-linked actions (link any API/source to EBA core)
Automatic management of misspellings
Embedded thesaurus supports automated permutation handling within EBA core
Ontology-driven polymorphic actions and rules
Longitudinal and session based self-learning for increased accuracy in response
NLG-derived response framework – NO hardcoded outputs!
Business process extensions
Business process discovery (BPMN 2.0)
Multi-channel and cross-channel mode
Time-series evaluation
Multi-human actor mode
Track and notify business user for any data state change
Flexible data visualization, including plotting arbitrary vectors
Next-best action suggestions based on current session state
Non-conversational data mode (process state/transition observation)
Weather Data
Generic tone analysis
News
User and organizational profiling (goals, language)
UI core and extensions
Headless integration with other chat services
HTML/ReactJS chatbot-style experience
Developer lab experience
Embedded directly in interface. No tools required.